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If you decide later that you want Quicken to update automatically rather than manually downloading yourself (or vice versa), be aware that you may encounter duplicate transactions on that first download after the change.

You will need to manually delete the duplicate transactions.

There is no charge for an online account and there is no fee to download your Citi Card data into Quicken.

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Accounts enabled for OFX services at Citibank prior to 10/2/15 may still work for a unknown amount of time.

As far as we know, Citibank will not enable any new accounts after 10/2/15.

– From the Online Access Information window that appears click the “Take Offline” button – Select the account from the left hand side of the Banktivity window by clicking on the account name (single-click) – Go to Account Set Up Online Access – choose the “Direct Access” option when prompted.

In order to download your Citi Card financial data into Quicken, you need to have an online account for your Citi Card.Click on the gear icon at the top right of the account register. Place a checkmark next to Downloaded ID, then click Done.(If you use Two-Line Display, you will need to select Downloaded ID and Downloaded reference) If your bank and/or their service provider is making changes to how they present data to Quicken, there is the possibility that they may transmit the same transaction with two different IDs.Your bank will typically have you give them a call to establish Direct Connect, since real-time transfers of money are involved.If your bank doesn't support Direct Connect, then you'll be automatically set up to use Express Web Connect.If you're looking for steps to add accounts in Quicken, you can Web Connect is, simply put, a way you can download your transactions directly from your bank's website and import them into Quicken.With the Express Web Connect (EWC) and Direct Connect methods, Quicken communicates directly with your bank on your behalf.In order to continue downloading transactions from Citibank, Banktivity users will need to switch to Direct Access or use Manual/Web Downloads.To switch to Direct Access use the following steps: – Click on the cloud icon beside the account name for the account.NOTE: only a QFX file will allow you to download transactions from checking, savings, credit card, brokerage or retirement accounts; QIF files will not work with Web Connect in Quicken.If your Temporary Internet Files folder is large or near its capacity, you may not be able to import a QFX file.